Aftermarket Services and Equipment for Air Pollution Control

SPE-AMEREX is unique among the equipment producers of fabric filters, wet and dry scrubbers, mechanical collectors and heat exchangers. Why? Because SPE-AMEREX not only engineers, designs and builds this equipment, but it also heavily supports the users of the equipment after commissioning and hand-over with a Continuing Care Program. SPE-AMEREX's Aftermarket Parts and Service Group not only provides parts and routine services, but also seeks to continue to meet the technical needs of our clients. This is accomplished by providing any support, advice, training, and operational follow up necessary to make sure the equipment performs as designed with the goal that problems may be identified early and safely before small concerns become big issues.

The Aftermarket Continuing Care Program begins before commissioning with brief meetings and introductions of key client personnel to SPE-AMEREX Aftermarket staff. After commissioning, regular Aftermarket Group contact is initiated beginning with a highly detailed Parts, Price and Delivery List, identifying critical parts which may need regular observation, preventative services or which may have long lead times. By identifying these items early and clearly, our clients know where and how to prepare for potential problems, thus ensuring long, continuous service from the equipment.

Our group also acts as liaison and contact point for the client in any warranty situation or problem which may arise after hand-over. Although we do not anticipate problems, we are prepared to deal with them swiftly and professionally if they occur. The end result is that the client does not have to look for SPE-AMEREX, SPE-AMEREX is there during and after the construction, and after the equipment is up and running.

How we do this is demonstrated on the following pages: